There are many benefits to working in a global organization. While it may be difficult to navigate through the bureaucratic waters of a large corporation from a continuous improvement perspective, hidden underneath is a treasure trove of riches waiting to be tapped.
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The principles of Lean Six Sigma can be applied in all different types of scenarios and industries, from automotive to healthcare. Recently, Lean Six Sigma was used in a collaborative effort from The Joint Commission’s Center for Transforming Healthcare and the American College of Surgeons (ACS) for Reducing Colorectal Surgical Site Infections (SSI).
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This week, one of my favourite podcasts (This American Life) examined how Toyota showed GM how to make cars using TPS and the challenges in implementing the system.
One of the key lessons to be learned is that a system is not as simple as establishing a superficial set of rules. In order to be effective, a system needs to be deployed and acted on site wide from operators to management. There needs to be sufficient infrastructure to support roll out or else changes fall by the way side.
Some of these ideas around sustaining change I've discussed in a previous post: HERE.
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Many project leaders become overzealous when it comes to collecting statistics in hopes of characterizing a process to the fullest. Instead of a strategic and focused approach, some choose the buckshot method by sampling everything under the sun. While the idea of being as comprehensive as possible is good, sometimes it is just not practical. Therefore, it is important to develop a Data Collection Plan that clearly outlines goals and objectives along with operational definitions and methodology for the data collection.
When developing a Data Collection Plan here are some typical pitfalls to be weary of:
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You want to start a Lean project but you`re in an organization that is new to Lean?
Upper management support is vital, so you`ll need to recruit a Project Champion (to advocate the benefits of your project to others and gain support) and Project Sponsor (to make decisions regarding budget and outputs) to help shepherd your project to completion. In order to gain their support, you need to initiate the discussion and bring the right figures to the table. During this process, it is important to do adequate amount of research to provide realistic expectations in terms of management participation level and what the benefits will be.
Here are the 3 M`s to remember when trying to win support:
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