Using the SIPOC Diagram - Template Included
Eldon Kao
What is it?
A SIPOC (Suppliers Input Process Output Customers) diagram is used during the Define phase of the DMAIC process as a high-level process map to help focus a continuous improvement effort. Although the SIPOC analysis is straight forward and simple, failure to perform this analysis in the early stages of continuous improvement may introduce confusion or disagreement regarding the scope and elements of the project among team members.